Ark KM conference recap from Strategic Legal Technology
In fact your firm might already have a KM system and you might not even know it. Case management software is a KM function, so is document management, and even, the killer app of the internet, email.
While it's been reported that only 49% of large law firms have someone in charge of KM (knowledge management), many firms already have the building blocks in place (see above).
KM seems to be a hotter issue in Canada and England, than here in the U.S., or at least they seem to be blogging about it more. Here in the U.S. I've seen a trend where IT is being renamed KM, and people with broader backgrounds, finance, litigation support and law librarians, are being named KM mangers, while still overseeing the IT function.
What does KM mean to you? Does your firm need a director of KM?
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Law Firm IT, KM